Datujudi Privacy Policy – Malaysian Player Data Protection

Your privacy is datujudi's priority. This Policy clearly explains how we collect, use, store, and protect your personal information as a player on our platform.

Updated: 1 January 2026

Datujudi's Commitment to Your Privacy

Six core principles that guide how datujudi handles the personal data of Malaysian players

256-bit SSL Protection

All data transmitted between your device and datujudi's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions such as Maybank and CIMB.

No Data Sales

Datujudi has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.

Your Data, Your Control

As a datujudi player, you have the right to access, amend, download, or request deletion of your personal data at any time through the account portal or by contacting our support team.

Malaysian PDPA Compliance

Datujudi operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data handling practices comply with applicable data protection laws in Malaysia.

Cookie Usage Transparency

Datujudi uses cookies to enhance your experience on the platform. You can manage your cookie preferences at any time through your browser settings without affecting access to core platform features.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, continuous monitoring, and regular security audits. Only authorised datujudi staff are permitted to access your data.

Your Rights as a Datujudi Player

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your data

Right of Access

Request a copy of all personal data datujudi holds about you, to be provided within 21 working days.

Right to Correction

Update or correct any inaccurate personal information in your datujudi account.

Right to Erasure

Request the deletion of your personal data from datujudi's systems, subject to applicable legal requirements.

Right to Object

Object to the processing of your data for direct marketing or profiling by datujudi at any time.

Key Summary: Datujudi collects your personal data solely to provide safe and legally compliant online betting services. We do not sell your data to third parties. You can reach us at support@datujudi.com for any privacy-related enquiries.

1Introduction – Datujudi's Privacy Commitment

Datujudi understands that your trust is the foundation of our relationship. This Privacy Policy is designed to give you a clear and transparent picture of how the datujudi platform collects, processes, stores, and protects your personal data as a player in Malaysia.

As an online betting platform serving Malaysian players, datujudi is committed to complying with the Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations. We take our responsibilities as the controller of your personal data seriously.

By using the datujudi platform — whether through the website or mobile app — you agree to the data collection and usage practices described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.

2Types of Personal Data Datujudi Collects

Datujudi collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

Data Category Examples of Information Purpose of Collection
Identity Data Full name, date of birth, MyKad number Identity verification (KYC), legal compliance
Contact Data Email address, phone number, residential address Account communications, customer support
Financial Data Payment methods (Touch 'n Go, DuitNow, FPX), transaction records Processing deposits and withdrawals
Technical Data IP address, browser type, device, operating system Security, fraud detection
Usage Data Betting history, games played, active session duration Platform improvement, responsible gambling
Communication Data Live chat transcripts, support emails Quality control, dispute resolution

The data you voluntarily provide when registering a datujudi account is our primary source of information. We also collect data automatically through cookies and similar tracking technologies as you use the platform.

3How Datujudi Uses Your Personal Data

Datujudi uses your personal data only for legitimate and specific purposes. We do not process your data for anything unrelated to providing online betting services to players in Malaysia.

  • Account Management: Creating and maintaining your datujudi account, processing logins, and keeping your account secure.
  • Transaction Processing: Manage deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and process your winnings withdrawals.
  • Legal Compliance: Meet KYC (Know Your Customer), anti-money laundering (AML), and reporting obligations as required under Malaysian law.
  • Platform Security: Detecting and preventing fraud, unlawful activity, account misuse, and cybersecurity threats.
  • Customer Support: Answering enquiries, resolving technical issues, and managing complaints submitted to the datujudi support team.
  • Service Improvement: Analysing usage patterns to improve platform functionality, the user interface, and the overall playing experience.
  • Marketing Communications: Sending information about datujudi promotions, bonuses, and latest offers — only to players who have consented to receive marketing communications.
  • Responsible Gaming: Monitor betting patterns to identify players who may benefit from responsible gambling support.

Legal Basis for Processing: Datujudi processes your personal data only on the basis of your consent, contractual necessity (to deliver the services you have requested), legal obligation, or datujudi's legitimate interests where these do not prejudice your rights.

4Sharing Data with Third Parties

Datujudi does not sell your personal data to any party. However, in certain limited circumstances, we may share your data with the following categories of third parties:

  • Payment Providers: Service providers such as Touch 'n Go, GrabPay, DuitNow, and FPX partner banks receive transaction data strictly as needed to process your deposits and withdrawals.
  • Game Software Providers: Software companies that provide slots, live casino, poker, and other games on the datujudi platform may receive usage data necessary for game functionality.
  • Technical Service Providers: Hosting, analytics, and cybersecurity companies that help datujudi manage the platform's technical infrastructure are bound by strict confidentiality agreements.
  • Legal Authorities: Datujudi will disclose personal data to law enforcement agencies or regulatory bodies when required to do so under Malaysian law or a valid court order.
  • Fraud Prevention Partners: Identity verification and fraud prevention service providers that assist datujudi in verifying player identities and detecting suspicious activity.

All third parties working with datujudi are required to adhere to strict data protection standards and are only permitted to use your data for the specific purposes set out in their service agreements with datujudi.

5Data Security at Datujudi

Datujudi invests seriously in technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and the datujudi platform is encrypted using unbreakable 256-bit SSL/TLS protocol.
  • Two-Factor Authentication (2FA): Datujudi offers additional protection through 2FA to prevent unauthorised access to your account.
  • 24/7 Monitoring: Security monitoring systems operate around the clock to detect and respond to any threats or suspicious activity without delay.
  • Internal Access Controls: Only specifically authorised datujudi staff may access player personal data, and every access is logged for audit purposes.
  • Regular Security Audits: Datujudi conducts regular security audits and penetration testing to identify and address any system vulnerabilities.

While datujudi takes all reasonable steps to protect your data, no system is entirely foolproof. In the event of a data breach affecting your personal data, datujudi will notify you and the relevant authorities within the timeframe prescribed by law.

6Cookie Usage on the Datujudi Platform

Datujudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the datujudi website.

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information on how you use datujudi — pages visited, time spent, and any errors encountered — to help us improve the platform.
  • Functional Cookies: Saving your preferences such as language, display settings, and game choices so you don't have to reconfigure them each time.
  • Analytics Cookies: Helping datujudi understand aggregate traffic and usage patterns for business analytics and service improvement purposes.

Managing Your Cookies: You can manage and delete cookies through your web browser settings. Disabling certain cookies may affect some functionality on the datujudi platform. For more information on managing cookies, refer to your browser's help section.

7Data Retention & Deletion

Datujudi retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. Retention periods vary by data type:

  • Active Account Data: Retained for as long as your datujudi account is active and for 7 years after account closure, in compliance with Malaysian legal and tax requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years after each transaction, as required under Malaysia's anti-money laundering laws.
  • KYC Data: Retained for the duration of active account plus 7 years after account closure, in accordance with gambling and financial compliance requirements.
  • Communication & Support Logs: Retained for 3 years for quality control purposes and resolution of any disputes that may arise.
  • Analytics Data: Anonymised data is retained for as long as required for business analysis purposes, typically no longer than 3 years.

When your data is no longer needed and there is no legal obligation to retain it, datujudi will securely delete or de-identify it using industry-recognised methods.

8How to Exercise Your Privacy Rights

Datujudi fully supports your data protection rights under the Malaysian PDPA. Here is how you can exercise those rights:

  • Data Access Request: Send an email to support@datujudi.com with the subject line "Data Access Request", along with your full name and account number. We will respond within 21 business days.
  • Correction of Information: Log in to your datujudi account portal to update basic information, or contact support for corrections that require additional verification.
  • Deletion Request: Submit a written request to support@datujudi.com. Please note that deletions are subject to legal retention obligations, which may prevent the immediate removal of certain data.
  • Withdrawing Marketing Consent: Click the "unsubscribe" link in any datujudi marketing email, or update your communication preferences through your account settings.

Datujudi may need to verify your identity before processing any privacy-related requests to ensure the security of your data. This verification process is in place to protect your own interests.

9Children's Privacy

Datujudi is a betting platform restricted to individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If you are a parent or guardian and believe your child has registered an account on datujudi or provided us with personal data, please contact us immediately at support@datujudi.com. Datujudi will take prompt action to investigate and delete any related data, and close the account in question.

Datujudi employs a range of technical and procedural measures to prevent underage registration, including date-of-birth verification during sign-up and a KYC process that requires proof of age.

10Amendments to This Privacy Policy

Datujudi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Each version of the Privacy Policy will state the "Updated" date at the top of the page.

For material amendments — that is, changes that significantly affect how we handle your personal data — datujudi will provide advance notice by email to all registered members, or through a prominent notice on the platform, at least 14 days before the changes take effect.

Your continued use of the datujudi platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11Contact Datujudi's Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how datujudi handles your personal data, please reach out to us through the following channels:

  • Privacy Email: support@datujudi.com (use the subject line "Privacy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the corner of the datujudi platform
  • Response Time: Datujudi is committed to responding to all privacy-related enquiries within 3 business days

Unresolved Complaints: If you are dissatisfied with how datujudi has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for enforcing the PDPA 2010.

Your Data Is Safe with Datujudi

Register a datujudi account today and enjoy a safe, fair, and transparent online betting experience alongside more than 250,000 Malaysian players who trust our platform.

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